Jili88 (jili88.ml) takes the protection of every player's personal data seriously. This Privacy Policy has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices for user data handling.
By registering a jili88 account or using any of our services, you agree to the collection and use of your personal data as described in this policy. If you disagree with any part of this policy, please contact us or discontinue use of the platform.
We are committed to ensuring your data is used only for legitimate purposes, stored securely, and never used in any way that is contrary to your interests as a user.
Jili88 complies with Malaysia's Personal Data Protection Act 2010. You have the right to access, correct, and request deletion of your personal data at any time.
Jili88 collects several categories of personal data from our users. This data collection is necessary to provide services that are safe, responsible, and compliant with legal requirements. Below are the types of data we collect and the purposes for which they are collected:
| Data Type | Example | Main Purpose |
|---|---|---|
| Identity | Full name, IC/passport number, date of birth | KYC verification & AML compliance |
| Contact | Email, phone number | Account communications & support |
| Financial | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, OS | Security & fraud prevention |
| Usage | Game records, betting history, activity logs | Responsible gaming compliance |
| Documents | IC copy, bank statement (for KYC) | User identity verification |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or political affiliations unless required by law.
Your personal data is used exclusively for the following purposes. We do not use your data for any purpose unrelated to jili88 services:
- Account management – registration, login, identity verification, and account recovery.
- Transaction processing – deposits, withdrawals, and payment verification.
- Legal compliance – meeting Anti-Money Laundering (AML) and KYC requirements.
- Fraud prevention – identifying and blocking suspicious or unauthorised activity.
- Customer support – resolving enquiries, complaints, and technical issues.
- Service improvement – analysing usage patterns to improve the platform.
- Promotional communications – sending bonus offers and promotions (only if you have opted in).
- Responsible gaming – monitoring gambling patterns to identify at-risk players.
You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in promotional emails.
The security of your personal data is jili88's top priority. We employ multiple layers of technical and organisational protection to keep your data safe from unauthorised access, loss, or disclosure.
- All data is transmitted over protected connections 256-bit SSL/TLS encryption.
- Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
- Data servers are protected by multi-layered firewalls and intrusion detection systems.
- Access to user data among internal staff is restricted to individuals who require it on a need-to-know basis.
- Data backups are performed automatically and stored at a separate, secure location.
- Independent security audits are conducted at least once every six months.
Your personal data is retained for as long as your account remains active. Once an account is closed, we retain transaction records and required information for a minimum of 7 years to fulfil legal and audit requirements.
Your data is stored in Tier-3 rated data centres with full redundancy systems, ensuring continuous data availability and protection even in the event of hardware failure.
Jili88 does not sell, rent, or trade player personal data to any third party for marketing or commercial gain. Data sharing only occurs in the following limited situations:
- Payment providers – transaction information required to process deposits and withdrawals.
- KYC service providers – to verify player identity in accordance with compliance requirements.
- Authorities – when required by court order, criminal investigation, or legitimate legal obligation.
- Technology providers – cloud infrastructure and cybersecurity providers bound by strict confidentiality agreements.
- Game providers – minimum information required to enable gaming functionality.
All third parties that receive data from us are bound by data processing agreements requiring them to protect your data to a standard equal to or exceeding that of jili88.
Jili88 is not responsible for the privacy policies of third-party websites or services that may be linked to our platform. Please review their privacy policies separately.
The jili88 website and app use cookies and similar tracking technologies to enhance user experience, secure login sessions, and collect analytics data. Below are the types of cookies we use:
- Essential Cookies – required for core platform functions such as login and session security. Cannot be disabled.
- Functional cookies – saving your preferences such as language and display settings for ease of use.
- Analytics cookies – collecting anonymised usage data to help us understand how players interact with the platform.
- Security Cookies – identifying suspicious access patterns and protecting accounts from unauthorised access.
You may manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the jili88 platform. Analytics cookies can be disabled without impacting your gaming experience.
As a jili88 player and subject to PDPA 2010, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
Request a copy of all personal data we hold about you at any time.
Right to Rectification
Request correction of any inaccurate or outdated data in our records.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Portability
Receive your data in a machine-readable format for transfer to other services.
Right to Restriction
Request restriction of your data processing for a specified period during an investigation or dispute.
We will handle all privacy rights requests within 14 business days. Complex requests may take up to 30 days. We will notify you if any extension of time is required.
The jili88 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we become aware that personal data has been collected from a minor without proper age verification, we will immediately take steps to delete that data and close the associated account.
Parents and guardians with concerns about potential use of the platform by children under their care may contact us for further assistance and guidance.
In the operation of the jili88 platform, your personal data may be processed on servers located outside Malaysia. This includes data centres in Southeast Asia and other regions as required to deliver fast and reliable services.
Any transfer of data outside Malaysia is carried out in compliance with the following conditions:
- The recipient country has equivalent or stricter data protection laws.
- A binding data protection agreement has been signed with the recipient party.
- Additional protection mechanisms such as standard contractual clauses have been implemented.
Jili88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, or our operational practices. Any significant changes will be communicated to registered players via email or in-app notification at least 14 days before the changes take effect.
The latest version of our Privacy Policy is always available on this page. The "Updated" date at the top of the page indicates when the latest version was published. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to submit any request regarding your personal data, our privacy team is ready to assist. We will respond within the stated timeframe and treat every request with the utmost seriousness.
You may reach us via 24/7 live chat on the jili88 platform or through our privacy email. For privacy rights requests, please provide your account number and request type so we can process your application more efficiently.
Jili88 also welcomes any complaints related to personal data handling. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority in your country.
Why Your Data Is Safe with jili88
End-to-End Encryption
Every bit of data you send to jili88 is protected with 256-bit SSL encryption — the same standard used by the world's largest financial institutions.
Integrated KYC
Our identity verification process uses the latest technology to handle documents securely and efficiently, without retaining document images longer than necessary.
No Data Sales
Your data is not our product. jili88 has never and will never sell, rent, or exchange player data to third-party advertisers or data brokers.
PDPA Compliance
Jili88 operations fully comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a player in Malaysia are upheld at all times.
Regular Audits
The jili88 data security system undergoes an independent audit every 6 months by a recognised cybersecurity firm, ensuring protection remains fully up to date.
You Are in Control
You may access, correct, or request deletion of your data at any time. Our team will process each request within 14 business days.
Privacy Protected, Gaming Made Easier
Your data is fully protected. Register a jili88 account now and enjoy a safe, fair online casino experience trusted by Malaysian players.
Your data is protected by 256-bit SSL encryption. For adults aged 18 and above only.